Terms and Conditions

Last Updated: April 2026

1. Introduction and Corporate Identity

Welcome to Pasecom. These Terms and Conditions (“Terms”) govern the provision of digital marketing, search engine optimisation (SEO), web development, pay-per-click (PPC) management, and digital automation services by PASECOM GROUP LTD (“the Agency”, “we”, “us”, or “our”) to you (“the Client”, “you”, or “your”).

By accepting a proposal, quote, or by continuing to instruct us to carry out work, you agree to be bound by these Terms.

Company Details:

  • Full Legal Name: PASECOM GROUP LTD

  • Company Number: 17139327 (Registered in England & Wales)

  • Registered Office: Unit A, 82 James Carter Road, Mildenhall, IP28 7DE

  • Contact Email: pete@pasecom.co.uk

2. Provision of Services

2.1 Standard of Care: We will provide our services with reasonable skill, care, and in accordance with standard industry practices. We draw upon over 20 years of digital experience to execute campaigns designed to maximize your return on investment. 2.2 Third-Party Platforms: Our services frequently involve third-party platforms (e.g., Google Ads, Meta Ads, Microsoft Advertising, LinkedIn, Shopify, WordPress). We have no control over the algorithms, policies, or structural changes implemented by these entities. Therefore, we cannot be held liable for sudden fluctuations in rankings, cost-per-click, or account suspensions initiated by these third parties. 2.3 No Guarantees: While we engineer campaigns for maximum growth and scale, digital marketing is inherently subject to market forces. We do not guarantee specific search engine rankings, exact traffic volumes, or specific revenue targets.

3. Client Obligations

To enable us to deliver the highest standard of service, the Client agrees to: 3.1 Access: Provide timely and secure access to necessary platforms, including but not limited to CMS backends, hosting environments, Google Analytics, Google Tag Manager, and ad accounts. 3.2 Assets and Approvals: Supply any required brand assets (logos, images, copy) promptly and provide timely feedback or approvals when requested. Delays on the Client’s end may result in corresponding delays to project timelines. 3.3 Compliance: Ensure that any materials, products, or services promoted through our campaigns comply with all applicable UK laws, advertising standards (ASA), and third-party platform policies.

4. Fees, Billing, and Payment Terms

4.1 Hourly Billing: We operate on a strict transparent hourly billing model unless a fixed-price project (e.g., specific technical setups or £50/month brochureware) has been explicitly agreed upon in writing. You only pay for actual work completed. 4.2 Invoicing: Invoices will be issued on a monthly basis or upon the completion of specific project milestones, as outlined in your initial proposal. 4.3 Payment Terms: Unless otherwise agreed in writing, all invoices are strictly payable within 14 days of the invoice date. 4.4 Late Payments: We reserve the right to pause ongoing campaigns, suspend hosting, or halt development work if invoices remain unpaid past the due date. We also reserve the right to charge statutory interest on late payments in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. 4.5 Ad Spend: The Client is solely responsible for all direct advertising spend billed by third-party networks (e.g., Google, Meta). Our fees cover management and architecture only.

5. Intellectual Property Rights

5.1 Pre-existing IP: Both parties retain full ownership of their respective pre-existing intellectual property. 5.2 Deliverables: Upon full clearance of all outstanding invoices, the intellectual property rights of the final deliverables (e.g., custom website code, finalized ad copy, structured campaign architecture) will transfer to the Client. 5.3 Agency Methodologies: The Agency retains all rights to its proprietary workflows, automated scripts, backend structural frameworks, and general methodologies used to execute the services.

6. Confidentiality

Both parties agree to treat all commercial, financial, and technical information received from the other party as strictly confidential. Neither party will disclose such information to any third party without prior written consent, except as required by law or as necessary to fulfill the obligations of these Terms (e.g., sharing data with necessary sub-processors).

7. Limitation of Liability

7.1 Nothing in these Terms limits liability for death or personal injury caused by negligence, or for fraud. 7.2 The Agency shall not be liable to the Client for any indirect, consequential, or special losses, including but not limited to loss of profits, loss of sales, loss of anticipated savings, or loss of business opportunity. 7.3 The Agency’s total maximum liability arising under or in connection with these Terms, whether in contract, tort (including negligence), or otherwise, shall be limited to the total fees paid by the Client to the Agency in the three (3) months immediately preceding the event giving rise to the claim.

8. Term and Termination

8.1 Notice Period: Because we do not trap clients in bloated retainers, either party may terminate the ongoing provision of hourly services by providing 30 days’ written notice. 8.2 Immediate Termination: Either party may terminate the agreement immediately in writing if the other party commits a material breach of these Terms (including failure to pay invoices) and fails to remedy it within 14 days of being notified, or if the other party becomes insolvent or enters administration. 8.3 Effect of Termination: Upon termination, all outstanding fees for work completed up to the date of termination will become immediately due and payable.

9. Data Protection (GDPR Compliance)

Both parties agree to comply with all applicable requirements of UK Data Protection Legislation (including the UK GDPR and the Data Protection Act 2018). Where the Agency processes personal data on behalf of the Client (e.g., managing customer lists in a CRM or tracking user data), the Client acts as the Data Controller and the Agency acts as the Data Processor. For more details on how we handle data, please refer to our [Privacy Policy].

10. Governing Law and Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with the laws of England and Wales. Both parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim.